During the pandemic Booking.com has increased its share of the hotels channel mix almost without resistance. We analyse some of its practices and give you some solutions to avoid giving them more power…
We are launching a fully up to date solution with granular, exportable data that is responsive and interactive, that you can access from anywhere and is usable and visual…
Ensuring your direct sales maintain their quota is in your hands. If you don’t do anything and wait for everything to go back to “normal”, OTA’s will be the ones to exploit the many changes that have come to stay…
Direct selling has gained a large share of sales during the pandemic, demonstrating its sales capacity and resilience. We analyse the reasons for this explosion…
Integrations: connect your direct sales and expand their scope Choose Decide who your partners shall be Every day we are faced with innovative tools and solutions which can expand the scope of our direct sales. At Mirai, we avoid closed solutions and we facilitate the integration with them. Choose the best partner and connect it…
Being able to offer your client different high-quality automated options for contacting you will add value to your hotel (when compared to the competition) and your direct channel (when compared to the OTA’s)…
Despite the difficulties, this year we decided to keep on developing in order to offer an even better product. Here is a long list of our different developments. …
The end of the year is coming and it's time for our traditional review of posts. Do you want to know which ones have aroused the most interest? This is our TOP 10…
Managing your guests’ data can be complex, especially in large amounts. That is why CRM’s were created. They are technological solutions that solve many problems and overall make your life easier.…
With this integration, your CRM will now include the data of the guests who book through your website, the people who sign up to and leave your loyalty programme and the information on the performance of the campaigns on their tool…
