Some years ago, we added chatbot integration to the many features offered by our booking engine. This tool helps automate and improve customer service on your website by answering users’ questions quickly and efficiently
All the chatbots that can be integrated with Mirai are now also available to Mirai Metasearch clients, so they can offer booking quotes to users who visit their websites.
One of the greatest features of chatbots is their ability to offer booking quotes in real time. To that end, they have to be integrated with the booking engine, to which the requests are forwarded. This makes them an interesting tool for boosting your direct channel. These requests include a lot of information, such as dates of stay, occupancy, room type and selected rate.
The booking feature is especially useful for clients browsing on their mobile devices, where chatbot interaction is highest.
What’s more, if you offer different rates per market or have exclusive offers for mobile devices, our integration makes it easy to distinguish these rates and make the quotes match the prices offered on your booking engine.
Chatbots integrated with Mirai
We can currently integrate the following chatbots: HiJiffy, Booklyng (en español) and Quicktext (the Freemium version of which is free for Mirai clients forever). We are working towards and open to integrating other chatbots available on the market.
If you have any questions, contact your Mirai account manager and we will help answer them.