César LópezLess than a minute read

Bad customer reviews on your hotel website

For a few months, two web sites have been offering the hotel own the service to integrate clients’ reviews in the official hotel website: TripAdvisor and HotelSearch.

In both cases, they provide the hotel with a module that integrates into their website. The only technical operation they need to perform is only the initial integration. Once it’s placed on the website, the reviews will automatically update.

HotelSearch is a free service available for the hotels that use their reservation system, although not exclusively. The look of the reviews can be customized to adapt it as much as possible to the style of the hotel’s website. Some examples of the official website of hotels that use the HotelSearch review system are: Moderno, Europa, Rívoli Ramblas, Carlos V or Pueblo Acantilado. To request the service HotelSearch, please, contact cesar@miraiespana.com.

As TripAdvisor does not have a reservation system it only feeds from the users that come from their own TripAdvisor website, and it doesn’t give the user the chance to write a review as does HotelSearch.

TripAdvisor’s reviews can be requested through http://www.tripadvisor.com/OwnerFeeds

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One thought on “Bad customer reviews on your hotel website

  1. Y que pasa con criticas y consejos negativos que han podido rectificarse y hoy siguen publicados en estas webs y no quieren borrarlas. Quien defiende al hotel ante esta grave acusación?