Posts written by Pablo Delgado

Why direct selling is experiencing its sweetest moment

Direct selling has gained a large share of sales during the pandemic, demonstrating its sales capacity and resilience. We analyse the reasons for this explosion…

Pablo Delgado03/06/2021

The important challenge of automating customer service

Being able to offer your client different high-quality automated options for contacting you will add value to your hotel (when compared to the competition) and your direct channel (when compared to the OTA’s)…

Pablo Delgado15/03/2021

How to choose the best payment processor for your direct channel

choose the best payment processor according to Mirai

A payment processor is much more than a tool for charging for non-refundable bookings.There are many alternatives on the market and it is not easy to choose. In this list you can compare the different proposals to find the one that best suits your hotel and is integrated with your systems.…

Pablo Delgado15/12/2020

CRM or how to automate most of your retention strategy and direct sales

Managing your guests’ data can be complex, especially in large amounts. That is why CRM’s were created. They are technological solutions that solve many problems and overall make your life easier.…

Pablo Delgado03/11/2020

10 requirements to internationalise your direct channel sales

ten-requirements-internationalise-direct-channel

Boosting your official website’s sales in international markets is always a challenge. But the first thing you must do is make sure you are technologically prepared. Otherwise you will become easy prey for the OTA’s that have mastered adapting to markets and users.…

Pablo Delgado08/09/2020

The importance of flexible rates …. Google adds a filter to only show these rates in Hotel Ads

The coronavirus crisis has dramatically changed the way we book hotel rooms. Non-refundable rates have pretty much disappeared. And now that Google adds the flexible rate filter to Hotel Ads, your direct sales have the opportunity to differentiate if the integration of your reservation system allows it, as is the case with Mirai. …

Pablo Delgado23/06/2020

Posts written by Pablo Delgado

Why direct selling is experiencing its sweetest moment

The important challenge of automating customer service

How to choose the best payment processor for your direct channel

CRM or how to automate most of your retention strategy and direct sales

10 requirements to internationalise your direct channel sales

The importance of flexible rates …. Google adds a filter to only show these rates in Hotel Ads

Why Google Property Promotion Ads are a boon to direct sales and a threat to OTA’s

Hitting rock bottom

Is Black Friday worth it? We take an in-depth look

The building blocks of direct sales

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About Mirai

Posts written by Pablo Delgado

Recent Posts

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About Mirai