We are coming towards the end of the year, and with less than 15 days to go, we would like to look back at what we’ve been up to all year. Check to see whether you’ve made the most of all the different improvements we’ve been making throughout the year.
We’ve made it easier and easier for your customers so that you can get more direct sales
In 2018 we upgraded our desktop booking engine and in 2019 we released our best-ever mobile booking engine, of which we are really proud and which we believe is the best system on the market right now.
Among other things:
- we have introduced a sense of urgency with our new countdown
- we have improved the selection of people and ages
- the requests with no room availability now get a smarter response
- you can now book using voice with Google Assistant
We’ve also found ways to make things easier for you
And not forgetting our Mirai Metasearch dashboard, thanks to which we can provide you with the data you need to optimise decision-making about your investments.
We have improved our integrations with metasearch engines
You now have the Room Booking Module active and campaigns in Skyscanner are now also available with CPA.
We have integrated with third parties
This allow you to:
- improve revenue management decisions with Duetto
- add a HiJiffy chatbot to your website
- have a new channel manager like Travelclick among your options
We continue designing websites for our customers
With 163 new websites and the maintenance and update of another 65 , 2019 has also been a record year. Some of the most biggest highlights are:
We have also grown internationally
We have opened 3 new delegations (meaning we now have 12!). Two of them in Portugal (Albufeira and Lisbon), allowing us to get closer to our Portuguese customers and continue to grow in this high-potential market, and the other in Miami, allowing us a better approach to the US and Caribbean markets thanks to the great connectivity it has with both.
We have taken part in a lot of events
In line with our philosophy of sharing our knowledge openly with the industry, this year we have attended 57 events in Spain, France, Portugal, Italy and the USA. Our own seminars, participation in third-party events (HEDNA, HSMAI, Triptease, etc.), classes in universities and tourism schools (JSF, Ostelea, Vatel, MDH Alicante University, etc.), workshops, webinars…
And finally we have also grown our business
Now Mirai Metasearch can also connect your direct sales with metasearch engines even if you don’t use our booking engine.
And for 2020?
Among many other things that we will be revealing along the way, we can mention one that we are really busy working on right now. For several months we have been working on adding the opportunity to build customer loyalty by creating a Club which will allow you to launch private sales and offer better conditions to all your direct sales customers in exchange for simply agreeing to register as a customer, just like all the big hotel chains and many hotels already do.