Even so, a quick look through four of these websites (HotelSearch, Tripadvisor, Booking and Venere) will only lead to one conclusion: in Barcelona, the three hotels that come top of all the lists are Montecarlo, Murmuri and 1898.
Montecarlo is an independent hotel that has been recently renovated in the area of las Ramblas. When looking a bit deeper into the reason of its popularity, we find that it gets its best scores in all webs in Staff. It is that excellent customer service, along with its fantastic facilities and its location what has allowed it to get to the top of the ranking, overtaking big luxury hotels. Montecarlo is a good example of how Internet is giving independent hotels the chance to stand out without having a well known brand behind them.
Murmuri opened earlier this year in March and in such a short time span has been able to get to the top of the list, which is praiseworthy because the first months are usually difficult to achieve such high levels of satisfaction. The Majestic Hotel Group, to which Murmuri belongs to, seems to have found the right strategy with this small hotel gem in one of the stately corners of Rambla de Catalunya.
1898 is the flag ship of Núñez i Navarro Hotels, that has been opening wonderful hotels lately like Jazz, B Hotel or Soho, all of them have very carefully chosen design and decoration. 1898, in the middle of the Rambla, is the most spectacular of all of them.
It seems interesting that none of these three hotels have a 5 star ranking. In fact, it is surprising how few hotels among the top ones have 5 stars, what confirms that traditional rankings and those Internet users give are increasingly growing apart.
To be at the top hotels needs to get many points in all the different categories. Congratulations to these three hotels, both for thinking of this model of hotel and as well as for the high levels of customer services they’ve shown.